![]() ![]() You can’t have effective collaboration without free-flowing communication. But what can you do to break them down and prevent them from sprouting up in the first place? This can really damage your bottom line, with 73% of customers willing to switch brands 2 if they don’t get a consistent customer experience. Customer experience: Silos can lead to jarring inconsistencies in the information you present to customers, and can be a significant barrier when it comes to providing a seamless customer experience. ![]() They can sour relations between teams, weaken trust in the company’s leadership, and deaden motivation for employees who feel incapable of changing the culture.
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